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Conversion Rate: Definition, Examples & How to Calculate

Conversion rate is the percentage of visitors or users who complete a desired action, calculated by dividing the number of conversions by the total number of visitors.

Why is conversion rate important?

Conversion rate is important because it measures the effectiveness of a website, marketing campaign, or product in converting visitors into customers, guiding optimization efforts.

An easy way to understand conversion rate

Think of it as the percentage of people who enter a store and make a purchase, showing how effective the store is at selling.

Examples & How to Calculate

Examples of Conversion rate & How to Calculate it Example: An e-commerce website receives 50,000 visitors in a month, and 1,500 of them make a purchase.

The conversion rate would be: Conversion rate = (1,500 sales / 50,000 visitors) x 100 = 3%

To calculate the conversion rate, divide the number of conversions (e.g., sales, sign-ups, downloads) by the total number of visitors or users in a given period, then multiply by 100 to express the result as a percentage.

Kosme Aesthetics uses conversion rate to map the journey of a prospect from awareness to booking an appointment or making a purchase.

By analyzing each step of the funnel, our clinic identify drop-off points and optimize our marketing efforts.

For instance, we use a simple booking process which leads to higher conversion rates, directly impacting our brands profitability.

Frequently Asked Questions

What is a good conversion rate and how to benchmark yours?

How do mobile conversion rates compare to desktop?

What strategies can significantly increase conversion rates?

How does site speed impact conversion rates?

Can video content improve conversion rates?

How to use customer feedback to improve conversion rates?

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